Kimberly W Kln

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Verified Reviewer

Mail order never arrived!

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I ordered 2 Bras from an advertisement I received in the mail. The check was cashed on November 4th and today is 12/29 and no Bras! This is my first purchase from this company, and I am disappointed after reading the reviews, it seems it's a pattern. They were half the price compared to the website. Was this a scam? I never order by mail, but how long can it possibly take?
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Loss:
$18
Pros:
  • Saw ad in paper and thought i would try it

Preferred solution: Deliver product or service ordered

User's recommendation: Your bras may never arrive keep your order/payment info handy or shop elsewhere.

Anonymous
map-marker Punta Gorda, Florida

Trying to receive a Full Freedom Comfort Bra that I ordered.

I sent a check in the amount of $7.97 after I saw an advertisement in my neighborhood paper on May 16th and have not received the item. It was the Full Freedom Comfort Bra which I thought was perfect for me. I want to try the one I ordered so that I can place another order for four other bras in different colors.
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User's recommendation: Be patient and you will get a response.

Anonymous

No refund issued

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Ordered bras in Nov 2020. Received them and did not like them. Returned on Jan 2nd 2021. Tracking number indicates it was received on Jan 8 at their facility. Today is Feb 5th 2021 and no refund. The hone number on the packing slip is bogus. The website is dead.
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Loss:
$18

Preferred solution: Full refund

User's recommendation: Beware.

Anonymous
map-marker Parkville, Maryland

Waiting for my exchange when I receive I will reply

Returned product waiting for exchange I had to call to to check on my status and I am waiting for exchange
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Linda B Nsv

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Verified Reviewer

Have not recieved order

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Mailed check on Aug 25, 2020. It cleared the bank on Sept. 18, 2020. Today is Oct. 13, 2020and I still have not received my order.
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Loss:
$18
Pros:
  • Saw ad in paper and thought i would try it
Cons:
  • Have not received order

Preferred solution: Deliver product or service ordered

User's recommendation: Read reviews before ordering.

Eileen W Bzv

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Verified Reviewer

Did not receive product

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My check was cashed over a month ago and have not received the merchandise
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Loss:
$18
Cons:
  • No delivery

Preferred solution: Deliver product or service ordered

User's recommendation: order at risk of dissapointment

Donna L Bxy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order not received

I wish I would have checked this site before ordering. Since the ad was in the newspaper insert I figured it was legit. I havent received my bra. Ordered it on Sept 10th with a 7-10 day window to receive it. No bra as of yet. I am hoping I wasnt scammed. I will dispute the charge on my credit card if I dont receive it! I am beginning to wonder if I will receive after reading all of these reviews.
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Preferred solution: Deliver product or service ordered

User's recommendation: Make sure you use credit card so you can dispute the charge of item is not received.

1 comment
Donna L Bxy

I did receive the bra yesterday so all is good here. I really like it but I am hesitant to order another after reading all the complaints of not receiving merchandise. I will wait and see!!!

Georganne K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Looking for information on my order!

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I sent out on July 1st for an order. I still have not received it. Check was included with my order. Just want to know if I will be receiving it or a returned check? Reply to:gannek48@***.com
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Pros:
  • I thought it would a good product
Cons:
  • Wait for orders are too long
  • Not happy with this company
  • Think 6 weeks is too long to wait for an order

Preferred solution: Deliver product or service ordered

User's recommendation: I have none

Nelida C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Have not received the product ordered

I have ordered some products form you Order# 108313 dated 2020/09/09. I have not received the product nor any information of tracking. please let me know at alpecas43@***.com or to my address at the invoice Thanks
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Cons:
  • Lack of information

Preferred solution: Deliver product or service ordered

Dorothea C Dlu

Ordered in August through ad in newspaper

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I sent in my Check for $17.96 (check #3072) for two bras on 8/23/19. I have sent an inquiry on 10/19/19. Still no bras and no response. I've been using and ordering these bras since 1993 and I am really, really disappointed. If you aren't going to honor your business refund my money. Dorothea Channell, (Channell Living Trust). Email: lesbowwow1@***.com 4428 N. Sherlock Ct., Coeur d'Alene, ID 83815.
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Cons:
  • Bad customer service
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

2 comments
Guest

comments are very helpful. I had reservations about ordering from the ad received in my magazine.

the price quoted in ad is $7.97 each. I went on site to order price listed is for $14.97 each.

no customer service contact number to verify amount. NO THANKS!!!!

Guest

I tried to order two of these online tonight. They said "out of stock" but charged me for both!!!

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TeddyPat D

Always good service

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I have ordered the Carole Martin bras from ClearPoint Direct numerous times, the most recent being July 11, 2020. I've always received my order in a timely manner of around 2 weeks, this latest order was no exception. I have never had any problems with the product, ordering, or receiving.
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Preferred solution: No problem, therefore no solution.

User's recommendation: I am in Canada so maybe we get better customer service than other countries. As I said, never have had any problems with delivery.

Anonymous
map-marker Mountain Home, Arkansas

I want to thank the Company for my received order.

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Order was not filled and received. Took a very long time to receive it. I did send my complaint. But I am Happy to say I did get my full order and am pleased with my order. Thank you so much..Ganne K
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User's recommendation: Send a note to inquire about an order not received.

Ann M Wmf

Have not received products ordered

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Placed an order on 7/2/20 for bras for $64.76. As of today, 8/12/20; I have not received my order.
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Pros:
  • Never had a problem before
Cons:
  • Think 6 weeks is too long to wait for an order

Preferred solution: Deliver product or service ordered

User's recommendation: do not order since they do not send products.

Kae M Ymi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I paid for a Full Freedom comfort bra, but never received the pkg.

On 6/30/20 I ordered by mail a comfort bra. You cashed my check for $9.97 but I have not received the product. What happened?
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Loss:
$10

Preferred solution: Deliver product or service ordered

User's recommendation: Be sure you get what you paid for.

Anonymous
map-marker Cape Coral, Florida

I never received my bras

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A month ago I ordered 2 bras and never received them
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